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FAQ
Here, you will find answers to common questions related to our products, services, policies, and other important topics. We have compiled this page to help you find the information you need quickly and easily.
Where do you deliver?
We currently deliver Australia-wide. Shipping costs will apply, and will be added at checkout.
How long will it take to get my orders?
For In-Stock products, it will take 1-3 working days to prepare and organize the delivery.
For Pre-Orders, average leadtime 8-10 weeks. Shorter or longer leadtime may happen due to the different situation.
Local delivery leadtime estimated as below for reference but please kindly note there is no guarantee:
- Metro Melbourne 1-2 days
- Regional VIC 2-3 days
- Metro Sydney 2-3 days
- Regional NSW 3-5 days
- Brisbane & Byron Bay 3-5 days
- Regional QLD 5-7 days
- Adelaide 3-5 days
- Regional SA 5-7 days
- TAS & Metro WA 5-7 days
- NT & Regional WA 7-10 days
Please note the delivery will be organized by courier company or local transportation company, the delay may happen sometimes.
Do you offer trade discount?
Yes absolutely. Please send an email to info@liww.com.au with the your business information.